Flight Booking and Cancellation Policies of Sun Country Airlines

 



Sun Country Airlines, one of the most popular low-cost carriers in the United States, offers affordable flights along with various booking and cancellation options. Whether you are planning your next vacation or facing unexpected changes in your travel schedule, understanding the airline’s policies will help you manage your trip more efficiently.

Flight Booking with Sun Country

Sun Country provides a simple and convenient flight booking process through its official website, mobile app, and customer service centers. During the booking process, passengers can:

  • Select preferred travel dates and destinations.

  • Choose from different seating options such as standard, extra-legroom, or preferred seats.

  • Add additional services like baggage, priority boarding, or in-flight amenities.

  • Opt for a “Change Fee Waiver” (if available) for greater flexibility in future modifications.

Since Sun Country operates on a low-cost model, many services are offered as add-ons, giving travelers the freedom to customize their journey based on personal needs and budget.

Sun Country Cancellation Policy

24-Hour Risk-Free Cancellation

  • Passengers who book directly with Sun Country can cancel their tickets within 24 hours of purchase for a full refund, as long as the departure date is at least 7 days away.

  • This policy allows travelers to adjust their plans without penalty during the initial booking window.

After 24 Hours

  • Once the 24-hour window has passed, most standard fares become non-refundable.

  • Cancellations made after this period usually result in travel credits instead of cash refunds.

  • A cancellation or change fee may apply, depending on fare type and how close to departure the cancellation is requested.

Airline-Initiated Cancellations

If Sun Country cancels or significantly changes your flight, you are generally entitled to:

  • A full refund back to your original payment method, or

  • A rebooking option on the next available flight.

How to Cancel a Sun Country Flight

Travelers can cancel reservations using the following methods:

  1. Online – Visit the official Sun Country website and use the “Manage My Booking” option.

  2. Phone – Contact customer service if you booked through an agent or need personalized assistance.

  3. At the Airport – For last-minute cancellations, visit the airline’s ticket counter.

Useful Tips for Travelers

  • Book flights directly with Sun Country to take advantage of the 24-hour risk-free cancellation.

  • Consider adding a Change Fee Waiver or trip insurance for flexibility.

  • Plan ahead and avoid last-minute changes to minimize cancellation charges.

  • Always review fare rules at the time of booking for clarity on refund and change conditions.


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